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What’s the secret : to prividing a world-class customer experience / John R. DiJulius

Call.No :	HF5415.5 .D5
Record.No :	102105  [Book]
Personal name :	DiJulius, John R.,
Title :	What’s the secret : to prividing a world-class customer experience / John R. DiJulius
Sub Title :	to prividing a world-class customer experience
Publishing :	New Jersey, [ United States ] : Wiley , 2008
Description :	xvi, 320p. : ill. ; 28 cm
ISBN :	9780470196120
Biblio Notes :	Includes bibliographical references and index.
Subjects :	Customer services
	Customer satisfaction
	Customer loyality

V,P,I,C Title Location     × , × , × , 1   Main Library , 1st Floor More ...

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