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Understanding and managing customers / edited by Isobel Doole, Peter Lancaster, Robin Lowe

Call.No :	HF5415.5 .U5
Record.No :	87900  [Book]
Title :	Understanding and managing customers / edited by Isobel Doole, Peter Lancaster, Robin Lowe
Publishing :	Upper Saddle River, NJ, [ United States ] : Financial Times Prentice Hall , 2004
Description :	xxi, 340p. : ill. ; 25 cm
ISBN :	0273685627
Biblio Notes :	Includes bibliographical references and index.
Subjects :	Customer services
Related names :	Doole, Isobel , [Editor ]
	Lancaster, Peter , [Editor ]
	Lowe, Robin , [Editor ]

V,P,I,C Title Location     × , × , × , 1   Main Library , 1st Floor More ...

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